Index
Technical Report
Background
Crash Typing Results
Survey Results
Follow-Up Process Evaluation
Approach
Results
Discussion
Conclusions
Recommendations
Appendix A and B:

Appendix C - PBCAT User Comments

Survey Results

The second phase of the study was to experiment with the other modules of the software and to assess the efficiency and utility of the product. The participants were asked to rate, on a scale of 1 to 10, each of the modules with respect to ease of use, clarity, functionality, and practicality. The complete results are provided in Appendix B. The module that received the lowest ratings, both for the software and the manual, was the database transfer application of the software. These results were not surprising, considering the fact that a person attempting to transfer data into or out of the software needs to have a limited amount of skill at manipulating databases. Unfortunately at this time, there is not an easy way to simplify this process.

Finally, the users were asked to record specific comments and errors on a separate form. These results have also been summarized and are provided in Appendix C. The errors noted by the users that have since been corrected are denoted with an asterisk. The remaining comments were addressed to the extent possible under this effort. Other comments will require follow up to more fully understand them and may be addressed as part of an updated version of the software.